Programme Officer – Africa

Hours: Permanent full time 37.5 hours per week – flexible hours considered

Responsible to: Regional Director – West & Central Africa

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall (hybrid – mixture of office and home working). Remote working (UK only) may be considered (with regular travel to Truro at least 4x per year).

Travel: Work away from home, this may be UK or overseas training or in-country Programme support. You may be required to deploy for up to 40% of time in any calendar year.

Role purpose:

ShelterBox is seeking a candidate with previous humanitarian experience to support our agile and effective International Programmes Department. The successful candidate will support responses to rapid-onset disasters and protracted emergency response programmes within the Africa ensuring we deliver high quality, impactful outcomes at speed and scale for the people we support.

Reporting to the Regional Director – West and Central Africa, with a dotted-line to the Regional Director for East and Southern Africa, the Programme Officer will work closely with Programme Managers to support ShelterBox programmes within the region. This will involve support to countries such as Burkina Faso, Cameroon, Chad Ethiopia, Mozambique and Somalia. The type of support will be varied but may include elements such as support in development of project documents such as proposals and agreements, monitoring project progress, support in analysis of data coming from operational partners such as through post-distribution monitoring (PDM) and in other areas related to the project cycle.

The role will support project delivery, including communicating with partners and supporting reviewing, funding, and monitoring of international programmes. The ideal candidate will have knowledge and experience in humanitarian action or international development.

The Programme Officer is a deployable role and may include travel to crisis-affected countries to support programme delivery and emergency responses. This could include travel to areas with damaged and missing infrastructure, few facilities and communities experiencing severe trauma.

Who are we looking for?

ShelterBox is seeking a delivery-focused, pragmatic, and proactive individual with excellent attention to detail and awareness of international affairs. They will conduct their role with integrity, flexibility, and a collaborative approach. The right person will have experience of working successfully in close-knit and multidisciplinary teams, project development and supporting day-to-day management of programmes. This role would be ideally suited to someone with experience of working for a humanitarian organisation who has the passion and interest to build their knowledge and skills around tools and processes which enable quality programme interventions

Duties will include but not be limited to:

• Support programme delivery and deputise for Programme Managers as required, under supervision of Regional Director and Programme Managers.
• Provide administrative support, such as note-taking, facilitating workshops and supporting travel arrangements.
• Support safety and security / travel planning.
• Report to internal and external audiences on programme delivery by providing updates via briefings, presentations, and written reports, including supporters and donors.
• Support best practice in project implementation, such as taking a role in collating lessons learnt across the region in current and past programmes and supporting delivery of training to Partners
• Monitor disasters and conflict and undertake relevant research.
• Monitor programme activities and financials to track implementation and expenditures under direction of Programme Managers. Support compliance with donor conditions and requirements.
• Support emergency responses in Africa.
• Support networking and coordination with non-governmental organisations, governments, coordination mechanisms, and other actors.
• Work collaboratively with partner organisations, including local, national, and international NGOs.
• Support emergency preparedness initiatives in the region.
• Ensure adherence to ShelterBox operational procedures and policies.
• Represent ShelterBox in any capacity as required.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.