Plan Ireland – Individual Giving Manager (maternity cover)

Brief overview and Purpose of role

This role is being readvertised. Role may be suitable for someone working remotely or flexibly for a minimum of three days per week.

We are seeking an Individual Giving Manager to play a crucial role in our Fundraising and Communications Team.

This role is ideal for a highly motivated person, with at least three years’ experience of managing or implementing individual giving fundraising programmes across multiple channels. You should have a strong working knowledge of donor retention and acquisition strategies. We are looking for someone who wants to take the next step forward in their fundraising career and join a dynamic global child rights organisation.

This is an exciting time to join Plan International as we continue to implement our focus on supporting 100 million girls to help them Learn, Lead, Decide, and Thrive!  We will also be launching a new Global Brand Strategy.

The role is currently a member of the Senior Management Team (SMT).

About Plan International Ireland

Founded in 1937, Plan International is a children’s charity that fights for children’s rights, particularly girls, who live in the poorest regions of the world. We are an independent organisation with no religious, political, or governmental affiliations. Our vision is a just world that advances children’s rights and equality for girls.

We work at local, national, and international level across over 70 countries to influence governments to tackle the root causes of child poverty and to create a more equal world for girls. We work with communities to build schools, educate teachers, advocate for an end to FGM and child marriage, and much more. During emergencies, we save lives and ease suffering by providing shelter and sanitation, while also creating safe spaces to protect and keep children in school.

Established in 2003, Plan International Ireland is a young and dynamic organisation that influences and supports Plan International’s work worldwide.

Plan International Ireland have been certified as one of Ireland’s Best Workplaces for the last 3 years.

Key roles and responsibilities

The primary purpose of this role is to lead, input into, and implement the organisation’s individual giving strategy with responsibility for maintaining and growing our supporter base of child sponsors, regular givers, and other supporters.

This is an exciting key role within the Fundraising and Communications department. You will manage a team of three and work closely with the wider Fundraising and Communications team comprising of fundraising, digital, and communications officers, reporting directly to the Head of Fundraising and Communications.

You will be responsible for developing and delivering a profitable individual giving function and delivering ambitious but achievable targets for the organisation.

Key Responsibilities

Strategy

Deliver strategic projects, within key performance indicator targets, that contribute to the development of the Individual Giving annual operational plan. Consistently analyse results, interpret trends, and provide recommendations on strategic marketing direction. Create and implement tactics for donor development and cultivation.

Working closely with the Head of Fundraising and Communications and the Individual Giving team, you will lead the development of the organisation’s individual giving strategy, with a focus on building income streams within the individual giving portfolio, including cash and regular giving, tax refunds, legacies, and digital.

As a leader, you will ensure your team members are clear about what level of delivery is expected of them as a team and as individuals, providing guidance and coaching as necessary, so that they develop their skillset whilst meeting targets aligned to the strategic plans.

Data

With the support of our Donor Relations Officers, analyse and develop the fundraising database (PlanCRM) to support effective stewardship, data capture, data management, donation processing and segmentation of donors. Ensure that all activities associated with individual giving are compliant with current GDPR legislation.

Customer Service

Oversee customer service activities from our Donor Relations and Individual Giving Officers to ensure our supporters feel valued and understand the impact their support is having.

Finance

Regularly monitor and evaluate plans and budgets, taking effective action where necessary and ensure that appropriate reporting, monitoring, and evaluation of activities takes place.

Person specification

Education

• Degree level qualification and/or suitable accredited fundraising qualification such as a Diploma in Fundraising.

Skills and abilities

• You will have excellent analytical skills, be highly numerate, with experience of managing fundraising databases and managing budgets.
• You will have experience of developing and implementing an individual giving strategy, line management experience, experience of increasing income through donor acquisition and retention, and experience of implementing segmentation, targeting and positioning strategy skills.
• You will have experience and knowledge of channel marketing, effective fundraising products and recruitment channels, and experience of managing income and expenditure budgets.
• Knowledge of GDPR regulations is an advantage.
• You will have excellent attention to detail, and experience of managing a wide and varied workload.
• You will possess excellent communication, interpersonal, and teamwork skills.
• You will have a commitment to gender transformation, and the values of Plan International Ireland.
• You will have a proven ability to think and act strategically, planning and evaluating activities and opportunities.

Level of experience required

You will have at least four years’ experience in a direct marketing or fundraising environment, ideally with previous Child Sponsorship experience. Note: The ideal candidate will continue to be a member of the Senior Management Team if they have the appropriate experience.

Competencies

Communicating with all stakeholders: be able to communicate our vision using clear and concise messaging. Be able to recognise the needs of others and actively support, coach, and provide supportive feedback.

Working effectively and efficiently: always ensure that impact is the core feature of our work and maintain continuous improvement in everything we do. Influence change within your team and the wider organisation. Lead by example when managing relationships and risks and provide effective delegation and motivation to your team.

Salary and benefits

Plan International Ireland operates a salary scale, as well as a broad range of employee benefits.

This role is graded as a Level 5 within our salary scale, with an expected range of between €50,000 and €55,000. Placement on the scale will be dependent on level of experience and fit within the role.

In addition to salary, Plan International Ireland provides a number of employee benefits, some of which include:

–        Private Health Insurance for all employees (from commencement date)

–        Matching company pension contributions up to 5% (once probation is complete)

–        Flexible working hours (core hours of 10am to 4pm daily, minimum of 37 hours per week)

–        Commitment to training and development. 

–        25 days annual leave, increasing with length of service up to 30 days.

Please note the salary and benefits will differ depending on the country you are based in. 

Location

The Plan International Ireland office is located on Harrington Street, Dublin 8 (across from Brother Hubbard’s). We are just a stone’s throw away from the bustling and busy Camden Street area, with its many coffee shops, bars, restaurants, and much more! Our nearest LUAS stop is Harcourt Street.

As an employee you will also be able to sign up to the Bike-to-Work scheme, or the TaxSaver scheme for DART, LUAS, and Dublin bus users.

The role is ideally full-time, although we will consider a part-time candidate. The role is primarily based in Dublin, but we will consider remote and flexible arrangements. We welcome candidates from outside of Ireland and the location of this role can be flexible where Plan International has an office* that can employ on behalf of Plan International Ireland and you have the pre-existing right to work and live.

To apply please use this link 

Please submit your CV along with a letter outlining why you feel you’re the right person for the role by Sunday 11th June 2023. Applications without a cover letter, will not be reviewed.

Please note that applicants must have a valid work permit at the time of applying to enable them to work in Ireland.

*Applicable locations include: Australia, Bangladesh, Belgium, Benin, Bolivia, Brazil, Burkina Faso, Cambodia, Cameroon, Canada, Central African Republic, China, Colombia, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, Ghana, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, Hong Kong, Indonesia, Ireland, Japan, Jordan, Kenya, Korea, Laos, Lebanon, Liberia, Malawi, Mali, Mozambique, Myanmar, Nepal, Nicaragua, Niger, Nigeria, Norway, Paraguay, Peru, Philippines, Rwanda, Senegal, Sierra Leone, South Sudan, Spain, Sudan, Sweden, Switzerland, Tanzania, Thailand, Timor-Leste, Togo, Uganda, United Kingdom, Vietnam, Zambia, Zimbabwe

Safeguarding

Plan International is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment (including a Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants, and other organisational representatives.

Any candidate offered a job with us will be expected to sign our Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. Specific roles may require police/Garda vetting.