Program Director, HIAS Chad

Start Date: 21st January 2023

POSITION SUMMARY

Chad hosts refugees from Sudan, Nigeria, Niger, Cameroon, and the Central African Republic who fled violence, climate change, and political instability. Chad has a complex displacement situation, with protracted refugee crises and periodic emergencies, internally displaced persons, and returnees.

The Program Director manages and oversees the design and implementation of HIAS Chad’s programs (mental health & psychosocial support (MHPSS); gender-based violence (GBV) prevention, risk reduction, and response; child protection; community-based protection; and economic inclusion). This role reports to the Country Director and works closely with HQ stakeholders across multiple departments as well as external partners. The Program Director will also support the identification of new funding opportunities.

This position will be based in N’Djamena. This position is considered a non-accompanied duty station and, at times, will travel to insecure operating environments. ?

ESSENTIAL FUNCTIONS:

• Lead the design and implementation of programs, ensuring the achievement of priority initiatives and activities.
• Manage donor contract requirements, meeting all major deadlines and milestones.
• Monitor the progress of projects through the implementation of programmatic, budget, and operational plans.
• Resolve problems/challenges during implementation.
• Prepare timely and accurate programmatic and financial reports for donors.
• With the monitoring and evaluation (M&E) department, track progress against project indicators to measure project performance.
• Contribute to the development and implementation of HIAS Chad’s standard operating procedures (SoPs) for programs.
• Supervise area managers, program managers and coordinators. Actively provide feedback and train/mentor staff to ensure high levels of motivation and capacity to support successful program implementation.
• Oversee field office operations and carry out periodic monitoring visits.
• Liaise with donors and partners for coordination and monitoring of activities.
• Substantively contribute to new business development to create secure high-quality, competitive proposals for funding.
• Participate in and represent HIAS at relevant coordination meetings (e.g., clusters, working groups).
• Ensure that high-quality services to beneficiaries are offered in a professional and ethical manner.
• Review and advise on programming models in consultation with the Country Director to enhance HIAS’ services to refugees and populations of concern.
• Manage internal coordination processes to facilitate the necessary resources to develop and implement HIAS programs.
• Support HIAS’ Code of Conduct and policies on safeguarding, accountability to affected populations (AAP), and the prevention of sexual exploitation and abuse.
• Perform other duties as assigned by the Country Director.

QUALIFICATIONS & REQUIREMENTS:

• Degree in a relevant technical area; Graduate Degree is an advantage
• Minimum of 9-11 years of working experience, preferably with an international NGO in West and Central Africa.
• Minimum of five years in program management.
• Experience with humanitarian/development donors such as the UN and USAID.
• Solid understanding of budgeting and financial management.
• Excellent organizational and problem-solving skills required.
• Committed to HIAS’ Code of Conduct and policies on Safeguarding, AAP, and the Prevention of Sexual Exploitation and Abuse.
• High ethical standards.
• Ability to work effectively with multilingual, multicultural teams.
• Excellent interpersonal, written and oral communication skills.
• Experience working with vulnerable populations, especially refugees or asylum seekers, children, or survivors of GBV.
• Fluency in English and French (oral and written) required. Additional language skills in Arabic a plus.
• Knowledge of Microsoft Office (Outlook, Teams, PowerPoint, Excel, Word, etc.)

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with inteity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • (Hachnasat Orchim)

We Welcome the Stranger

Justice • Justicia • Justice • (Tzedek)

We Pursue Justice

Empathy • Empatía • Empathie (Chesed)

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • (Chevruta)

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • (Ometz)

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • (Ruach)

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

SAFEGUARDING:

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the?Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.