Programme Manager – West and Central Africa

Please Note: The start Date for this role is 2nd January 2024

Grade: 3

Position type: Full time, permanent position, 37.5 hours per week – flexible hours considered

Responsible to: Regional Director – West and Central Africa

Key interdependencies Head of Safety & Security, MEAL Coordinators, Supply Chain Specialists, Shelter Technical Lead

Location: Truro, Cornwall (Hybrid) or Remote (UK based) with regular travel to our HQ in Truro Cornwall

Travel: Work away from home, this may be UK or overseas training or in-country Programme support. You may be required to deploy for up to 40% of your time in any calendar year.

Role Purpose

ShelterBox is searching for an experienced humanitarian professional with previous programme management experience to join our agile and effective International Programmes Department. This is a transformational and impactful role. The successful candidate will manage urgent priority activities and international programmes/projects within a specific country or countries, ensuring we deliver high quality, impactful outcomes at speed and scale for the people we support.

Reporting to the Regional Director, the Programme Manager – West & Central Africa will establish and manage all ShelterBox projects in Cameroon. Aligning with wider regional strategy, the Programme Manager will create a longer-term strategic vision and direction for continuing support within their designated area of responsibility. They will also lead on strategic humanitarian relationships within this area to help maximise ShelterBox’s programme impact and influence.

This role will also work closely with the Programme Quality team, to continue to measure the quality and impact of our work. The Programme Manager will also support a programme funding strategy for their designated area of responsibility, working closely with the Programme Funding team in developing sustainable programmatic funding opportunities.

The Department has recently completed an operational review, which will form the basis of strategic and departmental changes for growth, building on a significant increase in programme size in 2022. This role will be expected to support the Director in the aim of leading and delivering greater scale in our programmes over the next 3 years.

The role will also encompass high-level relationship building and advocacy with partner organisations to consolidate the reputation and position of ShelterBox within the humanitarian sector.

This role will be joining a fast-paced organisation realigning itself for further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and teamwork to achieve this.

Duties will include but not be limited to:

• Establish and manage programmes and emergency projects within the region in line with the organisational and regional strategy. Working closely with the Regional Director to ensure quality, timely, impactful, and on-budget programme/project implementation.
• Creation of the strategic vision and direction for the programme.
• Work closely with the Programme Funding Team to develop sustainable programmatic funding opportunities.
• Ensure programme quality through consistent use of assessment, design, proposal development and review processes; comprehensive monitoring & evaluation, accountability and learning systems; staff development, and partner capacity strengthening.
• Ensure leadership and management processes enable ShelterBox to effectively adapt to contextual changes and remain current on national and regional issues impacting the country programmes and partners.
• Initiate and sustain strong, mutually beneficial, and equitable partnerships with local and international organisations.
• Work closely with the Head of Safety & Security Advisor to prioritise the safety of our teams on deployment. Adapt to evolving issues that could adversely affect ShelterBox staff or programme delivery.
• Maintain effective and coordinated budget management, working closely with the Programme Funding team and International Programmes Finance Manager. Ensure monitoring processes are in place for grant funds/donor specific requirements.
• Prioritise ‘do no harm’ principles. Ensure those who encounter ShelterBox as a result of our activities are safeguarded from deliberate or inadvertent actions and failings which place them at risk of abuse, sexual exploitation, injury, and any other harm.
• Maintain exacting standards in all aspects of ShelterBox’s activities so that the reputation of the organisation is protected in the view of donors, partners, and the people we support.
• Lead a culture which actively promotes improvements in its practices, processes, and outcomes, across all aspects of its work, seeking feedback from all stakeholders.
• Provide timely updates on programme/project delivery and impact to colleagues in the International Programmes and Fundraising and Communications Department.
• Support fundraising activities by taking part in campaigns, engaging with donors or giving media interviews.
• Work away from home, this may be UK or overseas training or deployment to support project delivery. You may be required to deploy for up to 40% of your time, in any calendar year.